Punjab Safe Cities App Update: Free Data, Offline Access & Lifesaving Features

Punjab Safe Cities Authority’s Public Safety Mobile App Can Now be Used Without Internet

The Punjab Safe Cities Authority (PSCA) has launched a powerful new update to its Public Safety App, significantly enhancing citizen protection and emergency access across the province. In a move set to make vital safety tools more accessible, Managing Director Muhammad Ahsan Younis announced that the app will be free of data charges for the next 30 days, thanks to an agreement with the Pakistan Telecommunication Authority. This initiative aims to break down barriers to emergency assistance, making safety a priority for everyone.

A Lifeline for Vulnerable Communities

This latest version of the app is meticulously designed to serve those who need it most. It offers crucial support for vulnerable groups, including individuals with visual, hearing, and speech impairments, epilepsy patients, and those facing mental health challenges. To ensure seamless communication during emergencies, PSCA has even onboarded agents specially trained in sign language. This inclusive approach is at the core of the app’s design, aiming to protect women, children, the elderly, minorities, and persons with disabilities through faster rescue and relief services.

Innovative Features for Enhanced Safety

The updated app introduces several groundbreaking safety features:
* Customizable Lock Screen: Users can now display their disability information and a close relative’s contact number directly on their lock screen, enabling rapid identification and rescue in critical situations.
* Smart Alerts: The app includes gesture-based SOS alerts, automatic fall detection for epilepsy patients, and accident alerts, ensuring help is dispatched even when a user cannot explicitly call for it.
* Family & Environment Tracking: Keep loved ones safe with family tracking features and stay informed with location-based flood notifications, providing vital warnings during natural disasters.

Comprehensive Emergency Access at Your Fingertips

Connecting to help has never been easier. The app provides direct access to a wide array of emergency helplines through calls, live chat, or video calls. It seamlessly integrates with essential services such as the fire brigade, ambulance services, Motorway Police, Punjab Highway Patrol, and various disaster response agencies, ensuring a coordinated and swift response to any emergency.

Empowering Citizens with Reporting and Tracking Tools

Beyond immediate emergencies, the app serves as a robust platform for citizen engagement and accountability:
* Complaint Management: Users can track the status of their emergency complaints and check e-challans.
* Crime Reporting: The “Safety Eye” feature allows citizens to report crimes directly, while options for registering missing or found children are also available.
* Government Integration: For broader civic engagement, the app links directly to the Punjab Chief Minister’s Portal, the Inspector General Police Complaint Cell, and Police Khidmat Markaz.

Available in both Urdu and English, the PSCA Public Safety App is built with accessibility and inclusivity in mind. Download it today to enhance your safety and the safety of your loved ones.

The app is available for Android and iOS devices.